1Z0-520 practice question 17 of 30

For which three reasons do you create a return in the Purchasing module? (Choose three.)

Full set: 245 questions

Answer options

A: to return internal shipments Correct answer

B: to return items back to a customer

C: to return delivered items to receiving Correct answer

D: to return externally sourced items to the supplier Correct answer

E: to return Return Material Authorization (RMAs) to the customer after material has been delivered to the inventory

Correct Answer:

A. to return internal shipments; C. to return delivered items to receiving; D. to return externally sourced items to the supplier

Explanation

In Oracle Purchasing, the Returns window is used to return received/delivered material. The three valid scenarios are: returning internal shipments (from internal sales orders/internal requisitions between organizations), returning delivered items back to receiving (correcting an over-delivery or moving items back into the receiving step before further disposition), and returning externally sourced (supplier-purchased) items to the supplier (RTV — Return to Vendor). These reflect the inbound receiving flow that Purchasing controls.

Why Incorrect

B. Returns to a customer are handled in Order Management (RMA processing), not the Purchasing Returns function.
E. RMA processing after delivery to inventory is an Order Management/Receivables flow, not a Purchasing module return.

References

verified — see caveat above):

- Oracle® Purchasing User's Guide, Release 12.1 (Part No. E13410), Chapter: "Receiving" — section "Returns" (describes returns to supplier, to receiving, and internal shipment returns).

- Oracle® Order Management User's Guide, Release 12.1 — RMA (Return Material Authorization) processing (establishes that customer returns are OM-owned, supporting exclusion of B and E).

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