During a requirements gathering workshop, several Business and Technical requirements were captured from the customer. Which requirement is classified as a Technical Requirement?

In VMware Cloud Foundation (VCF) architecture, requirements are categorized as Business or Technical based on their focus. Technical requirements specify measurable system capabilities or constraints, directly influencing design decisions for infrastructure components like compute, storage, or networking. Business requirements, conversely, focus on organizational goals or outcomes that IT supports. Option B, "The system must support 5,000 concurrent users," is a technical requirement because it defines a specific system capacity metric (concurrent users), which directly impacts scalability and resource allocation in VCF design, such as the sizing of workload domains or NSX configurations. Option A, "Reduce system processing time for service requests by 25%," could be technical but is often a derivative of a business goal (efficiency), making it less explicitly technical in this context. Options C and D, focusing on customer satisfaction and market reach, are clearly business-oriented, tied to organizational outcomes rather than system specifications.
Reference: VMware Cloud Foundation 5.2 Architect Study Guide, Chapter 2: Requirements Gathering and Analysis, Section on Classifying Requirements.