Which two Systems Manager Live tools are available only for Apple Macs and Windows PCs and cannot be used on iOS or Android mobile devices? (Choose two.)

Cisco Meraki Systems Manager provides a suite of "Live Tools" for real-time device troubleshooting and management. The Screenshot and Remote Desktop tools are specifically designed for desktop operating systems, namely Apple macOS and Windows PCs. These tools allow administrators to view a device's screen or take full remote control for interactive support. Due to the inherent security models and privacy restrictions of mobile operating systems, these specific invasive functionalities are not available for iOS or Android devices through the Systems Manager Live Tools feature set.

A. OS updates: Managing and forcing OS updates is a standard Mobile Device Management (MDM) function available for all supported platforms, including iOS and Android, not exclusive to desktops.
B. Send notification: Sending push notifications is a basic communication feature available across all managed device types, including mobile phones and tablets.
C. Selective wipe: This is a critical security command to remove managed configurations and applications. It is a core MDM feature available on all platforms (macOS, Windows, iOS, and Android).

1. Cisco Meraki Documentation, "Systems Manager Live Tools": This official document details the available Live Tools and their platform compatibility.

Remote Desktop Section: "Remote desktop allows an administrator to remotely control a client's macOS or Windows PC... This feature is available for macOS and Windows devices."

Screenshot Section: "The screenshot tool allows an administrator to take a live screenshot of a device's screen... This feature is available for macOS and Windows devices."

Source: Cisco Meraki Systems Manager Documentation. Retrieved from https://documentation.meraki.com/SM/MonitoringandReporting/SystemsManagerLiveTools