Under which circumstance might an Avaya Aura Session Manager (SM) alarm be automatically cleared?

Avaya Aura® Session Manager (SM) alarms, managed through System Manager (SMGR), are designed to reflect the real-time operational state of the system. An alarm is generated when a specific fault condition is detected. The system continuously monitors for this condition. When the underlying issue is rectified and the fault condition is no longer present, the system automatically detects this resolution and clears the corresponding alarm. This ensures that the alarm list accurately represents the current health of the system.

A. Alarms are not cleared based on a fixed time duration. An alarm will persist as long as the fault condition exists, regardless of how much time has passed.

C. While the system uses rules to generate alarms, the automatic clearing mechanism is fundamentally tied to the resolution of the condition, not separate, user-specified clearing rules.

D. Alarm clearing is a real-time process that occurs when a condition is resolved. It is not a scheduled nightly batch job, which would provide a delayed and inaccurate system status.

1. Avaya Aura® System Manager Alarms and Events Reference, Release 8.1, 03-602898, Issue 11, November 2018.

Page 11, Section: Alarm states: "An alarm is cleared when the condition that caused the alarm is no longer present. The system automatically clears the alarm." This statement directly confirms that alarm clearing is triggered by the resolution of the condition.

2. Administering Avaya Aura® System Manager, Release 8.1.3, NN43001-701, Issue 13, December 2020.

Page 519, Section: Alarm states: "Cleared: The condition that caused the alarm is no longer present. The system automatically clears the alarm." This reinforces that the system's automatic action is a direct result of the problem being fixed.