What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)

There are two primary methods for viewing logs on an Avaya SBCE: direct command-line interface (CLI) access on the SBCE appliance itself, and remote access through the Element Management System (EMS) web GUI.

Option B correctly identifies the CLI method, specifying the exact command and file path (/archive/syslog/ipcs/ipcs.log) to view the Inter-Process Communication Service log on the active SBCE server.

Option D accurately describes the GUI-based method. An administrator can log into the EMS, navigate to the specific SBCE device under management, and then select the option to view its system logs, which include the ipcs.log. This provides a centralized view without needing to log into the SBCE directly.

A. While the Logs > System Logs menu is a valid starting point in the EMS, option D describes a more direct and device-specific workflow for troubleshooting a particular SBCE.

C. The ipcs.log file resides on the SBCE server where the service runs, not on the EMS server. Executing this command on the EMS would fail to find the file.

E. This is incorrect for two reasons: the log file is not located on the EMS server, and the specified path /var/log/ is incorrect for SBCE archived logs, which are stored in /archive/.

1. Avaya Aura® Communication Manager Documentation Library, Administering Avaya Session Border Controller for Enterprise Release 10.1, NN43001-701, Issue 1.3 (May 2022).

Page 171, "Viewing logs": This section details the procedure for viewing logs for a specific device from the EMS GUI: "1. On the navigation pane, click Device Management. 2. On the Device Management page, click the device for which you want to view the logs. 3. On the device-specific page, click More Actions > View System Logs." This procedure directly supports option D.

2. Avaya Aura® Communication Manager Documentation Library, Troubleshooting Avaya Session Border Controller for Enterprise Release 10.1, NN43001-702, Issue 1.3 (May 2022).

Page 21, "Viewing logs from the command line interface": This section confirms that logs can be viewed from the SBCE's CLI and states the general log directory: "The log files are located in the /archive/log/ directory." The specific path in option B, /archive/syslog/ipcs/ipcs.log, is the correct location for the ipcs service log within the system's rsyslog structure.