An Adobe Commerce Architect is asked by a merchant using B2B features to help with a configuration issue. The Architect creates a test Company…

The visibility of the "Approval Rules" tab in the B2B company account menu is programmatically dependent on two specific configuration settings. First, the Purchase Order functionality must be enabled globally for the entire store from the admin configuration. Second, Purchase Orders must also be explicitly enabled for the specific company account being used. If either of these settings is disabled, the block responsible for rendering the "Approval Rules" tab will not be displayed on the frontend for the company user.

A. Set 'Enable B2B Quote’ in the B2B Admin to TRUE B2B Quote is a separate feature for price negotiation and its configuration does not impact the visibility of the Purchase Order Approval Rules tab.
B. Merchant needs to log out of frontend and then log back in to load new permissions While clearing sessions is good practice, it is not a configuration step. The tab's absence is due to a disabled feature, not a stale session or permission cache.
E. Make sure that the 'Purchase Order' payment method is active Although the Purchase Order payment method is required for the complete workflow at checkout, its active status does not control the rendering of the Approval Rules tab in the customer account section.

1. Adobe Commerce User Guide, B2B > Purchase Orders: "Before you begin, ensure that purchase orders are enabled for your store...". This reference supports enabling the global configuration (Option C). The guide further details the process of enabling purchase orders for individual company accounts.

Source: Adobe Experience League. (n.d.). Purchase Orders. Adobe Commerce User Guide. Retrieved from https://experienceleague.adobe.com/docs/commerce-admin/b2b/sales/purchase-orders.html?lang=en

2. Adobe Commerce User Guide, B2B > Company Accounts > Updating a Company: This document explicitly details the "Enable Purchase Orders" setting within a specific company's configuration. It states, "Enables the company to create purchase orders." This directly supports the necessity of enabling the feature at the company level (Option D) for any related functionality to be available to that company's users.

Source: Adobe Experience League. (n.d.). Updating a Company. Adobe Commerce User Guide. Retrieved from https://experienceleague.adobe.com/docs/commerce-admin/b2b/customers/company-accounts.html?lang=en#updating-a-company