Person accounts were recently activated at Cloud Kicks. There are three record types for accounts: • B2B customer • B2C Customer • External Partner…

Building a process that updates the record type field to B2C Customer after conversion will correct

this issue. The conversion layout for person accounts does not allow selecting different record types

for accounts and contacts. The default record type for person accounts is determined by the

organization-wide default settings. However, a process can be triggered after conversion to update

the

record

type

field

based

on

the

lead

record

type

or

other

criteria.

Reference:

https://help.salesforce.com/s/articleView?id=sf.convert_leads_considerations.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.convert_leads_mapping.htm&type=5