ADX-211 Practice Questions

The Fields component is a Lightning component that allows administrators to display fields from a

record on a Lightning page based on certain conditions or criteria. For example, administrators can

use filter logic to show or hide fields based on field values or user profiles. In this case, the

administrator can use the Fields component to display fields that only apply to condos based on the

value of a field that indicates the type of property. Reference:

https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_fields.htm&type=5

A permission set is a collection of settings and permissions that give users access to various tools and

functions. The View All Data permission allows users to view all data, regardless of sharing settings.

By creating a permission set with this permission and assigning it to the subset of users, the

administrator can meet the requirement without changing their profiles or roles. Reference:

https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.admin_general_permissions.htm&type=5

To ensure that sales reps’ managers can view records containing customer’s credit information but

their colleagues cannot, NTO should grant access using hierarchies via the sharing settings. This

option allows users above another user in the role hierarchy to have access to records owned by or

shared with users below them in the hierarchy. Reference:

https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5

Implement Service Console is what the administrator should recommend to support staff at Cloud

Kicks for a better agent experience. Service Console is a Salesforce app that provides a unified

interface for agents to manage multiple customer interactions and records at once. Service Console

can help agents work more efficiently and productively by providing features such as tabs, subtabs,

list views, related lists, highlights panel, interaction log, macros, keyboard shortcuts, and more

To make inventory data from a legacy application available in Salesforce, the administrator can create

an external object that maps to the inventory application. An external object is similar to a custom

object, except that it maps to data that’s stored outside your Salesforce organization. External objects

enable users to view and report on external data in Salesforce. Reference:

https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5

To manage both B2C and B2B customers, CK should use Person Accounts and Contacts to Multiple

Accounts features. Person Accounts allow CK to store information about individual consumers

without requiring a separate account record. Contacts to Multiple Accounts allow CK to associate a

contact with multiple accounts, such as their employer and their personal account. Reference:

https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.account_contact_rel_overview.htm&type=5

Modify All is the level of access that the sales user will have on the Account object after being

assigned to a muting permission set that mutes Delete access on Account. Muting permissions are a

way to reduce or remove access to objects or fields for users who are assigned to permission set

groups. Muting permissions can only mute object-level permissions, such as Create, Read, Edit,

Delete, View All, or Modify All, but not field-level permissions or other permissions. Muting

permissions can only reduce or remove access that is granted by other permission sets or permission

set groups within the same permission set group, but not by profiles or other sources of access.

Therefore, in this case, the muting permission set will only mute the Delete access on Account that is

granted by the permission set group, but not the Modify All access that is also granted by the

permission set group.

The flow debug option is a tool that allows you to test and troubleshoot your flow by running it in

debug mode and inspecting the values of variables and resources at each step. You can also set the

debug mode to run as another user and see how the flow behaves for different users with different

permissions and settings. In this case, using the flow debug option and setting the selection to run as

another user can help identify why one user is experiencing a flow error while others are not.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_debug.htm&type=5

Salesforce’s Data Export Service is a tool that allows you to export your organization’s data to a set of

comma-separated values (CSV) files and store them in a backup location of your choice. You can

schedule this service to run weekly or monthly and receive an email notification when your files are

ready to download. This is one way to back up your data daily without using any external tools or

services. Reference: https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5

A validation rule on the Opportunity Product object to require custom date fields based on the

product family will ensure that the data is captured properly. A validation rule can check if the

product family matches the service plan and if so, require the start and end date fields to be filled

out. This way, AW Computing can capture the term length for each service plan sold. Reference:

https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5