Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's…

For optimal performance and data access control, the Solution Architect should:

A) Use profiles and/or permission sets to give View All access to Customer Service on the Contact

object. This allows Customer Service to access the necessary contact information while maintaining

the principle of least privilege.

D) For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service

representative assigned to the Account. This approach ensures that each team has access to the

relevant contacts while keeping private information secure and maintaining system performance by

minimizing complex sharing rules.

Salesforce’s documentation on sharing and visibility best practices recommends such strategies to

manage access to records efficiently and securely.

https://trailhead.salesforce.com/en/credentials/sharingandvisibilityarchitect