Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based…

a reference architecture diagram is a document that shows the high-level view of the customer’s

current infrastructure, including the systems, applications, data sources, integrations, and security

layers. A reference architecture diagram also indicates which system is the system of record for each

data entity and how data flows between systems.

A reference architecture diagram is useful for a Solution Architect to get an overview of the

customer’s current infrastructure so they can begin the first phase of the digital transformation. A

reference architecture diagram can help identify gaps, risks, dependencies, and opportunities for

improvement in the existing landscape. It can also serve as a baseline for designing future state

solutions that leverage Salesforce products and features.

https://www.salesforceben.com/b2c-solution-architect-certification-guide-tips/