B2C-COMMERCE-ARCHITECT practice question 3 of 15
The following promotions are configured with no exclusivity (can be combined with any other promotion) in a -1month campaign: • Free correct- in…
Choose your answer, then check it against the explanation.
The following promotions are configured with no exclusivity (can be combined with any other
promotion) in a -1month campaign:
• Free correct- in -store shipping
• 20% accessories products discount, applies for all customers
• $5 off coupon based discount, sent to a selected group of customers
The combination of above promotions allows customers to get 16 socks for free in store. This was
unintended, and the Client If considering disabling the coupon. The Client is concerned about a
potential spike in the number of Call Center calls from customers who had the coupon code added to
their baskets before it was disabled. As basket lifetime is set to 30 days for all customers, this can
continue for the full length of the campaign.
What solutionshould the Architect suggest to keep the Call Center calls to a minimum?
Question 3 of 15
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