When running workshops, it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the…

The facilitator is a neutral role responsible for managing the process and flow of a workshop. Their primary objective is to guide the participants to achieve the workshop's predefined goals. This involves creating a productive environment, ensuring all attendees participate, managing the agenda and time, and keeping the discussion focused on the topic at hand. The facilitator does not contribute to the content but rather ensures the structure of the meeting allows the attendees to produce the desired outcomes efficiently. This role is critical for maintaining momentum and preventing discussions from becoming unproductive or deviating from the core objectives.

A. The arbitrator: This role is specifically for resolving conflicts or disputes, not for the overall guidance and focus of the entire workshop.

B. The scribe: This individual's responsibility is to document the meeting's content, decisions, and action items, not to direct or focus the group.

C. The stakeholder: This is a general term for anyone with an interest in the project's outcome; it is not a specific functional role for running a workshop.

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1. Carnegie Mellon University

Software Engineering Institute (SEI). The Facilitator's Guide to the ATAM. (CMU/SEI-2007-TR-014). "The facilitator is the person who guides the ATAM team and the project decision makers through the ATAM steps. The facilitator is a neutral party who is not part of the development team and has no stake in the outcome." (Page 10

Section 3.2.2).

2. University of Wisconsin-Madison

Office of Quality Improvement. Meeting Management Tools: Meeting Roles. "Facilitator: Manages the meeting

acting as a neutral party who is not contributing to the discussion

but rather guiding the process. Keeps the meeting on track." (Page 1).

3. University of Kansas

Information Technology. Running Effective Meetings. "Facilitator: The facilitator is responsible for the process of the meeting. The facilitator does not contribute to the content of the meeting

but rather guides the team to a decision or conclusion." (Section: Key Roles).