CERTNEXUS-ITS-110-2025 practice question 20 of 35

Recently, you purchased a smart watch from Company

Full set: 100 questions
Answer options
A: You receive a notification on your watch that you missed a call and have a new message. Upon checking the message, you hear the following: “Hello, my name is Julie Simmons, and I'm with Company A. I want to thank you for your recent purchase and send you a small token of our appreciation. Please call me back at 888-555-1234. You will need to enter your credit card number, so we can authenticate you and ship your gift. Thanks for being a valued customer and enjoy your gift!" Which of the following types of attacks could this be?
B: Phishing
C: Spear phishing
D: Whaling Correct answer
E: Vishing
Correct Answer:
D. Whaling
Explanation

This attack is a form of vishing, which is a portmanteau of "voice" and "phishing." Vishing attacks use voice communication technology, such as a phone call or voicemail, to conduct phishing. In this scenario, the attacker leaves a fraudulent voicemail, impersonating a legitimate company to deceive the recipient into revealing sensitive financial information (a credit card number). The use of a voice message as the attack vector is the defining characteristic of vishing, making it the most accurate and specific answer.

Why Incorrect

A. Phishing: This is a general term for attacks seeking sensitive information via electronic communication. Vishing is a more specific and accurate description of this voice-based attack.
B. Spear phishing: This describes a targeted attack, which this is, as it references a recent purchase. However, "vishing" is more precise as it specifically identifies the voice-based medium used.
C. Whaling: This is a type of spear phishing that specifically targets high-profile individuals like executives or celebrities. The scenario does not indicate the victim is a high-value target.

References

1. National Institute of Standards and Technology (NIST). Glossary of Key Information Security Terms

NISTIR 7298 Rev. 3. Page 207. "Vishing: A type of phishing attack that is conducted over the phone

using voice technology (e.g.

a phone call or voice message)."

This source also defines spear phishing (p. 178) as a targeted attack and whaling (p. 210) as targeting high-profile individuals

supporting the distinctions made above.

2. Purdue University. Information Security and Policy

Social Engineering. "Vishing is another type of phishing attack that is conducted by phone... Spear phishing is a more targeted phishing attack. The attacker finds out information about the target..."

This university resource clearly distinguishes the terms

defining vishing by its voice medium and spear phishing by its targeted nature. The scenario's most explicit detail is the voice message

making vishing the most precise classification.

3. Carnegie Mellon University

Software Engineering Institute (SEI). Common Social Engineering Attacks. "Vishing

or voice phishing

is the use of telephony... to trick individuals into revealing sensitive information."

This further solidifies the definition of vishing as an attack conducted over voice channels

directly matching the scenario described.

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