One of the employees of the organization you're managing is leaving, and you want to prepare the device they've been using for adoption by a new…

The best practice for preparing a ChromeOS device for a new user while keeping it managed is to

enable forced-reenrollment and then factory reset (Powerwash) the device. This ensures that any

user-specific data is removed while the device remains enrolled and under enterprise control.

Verified Answer from Official Source:

The correct answer is verified from the ChromeOS Device Reassignment Guide, which states that

enabling forced-reenrollment ensures the device remains managed even after a factory reset.

"To maintain management after a user leaves, enable forced-reenrollment on the OU and then

perform a factory reset (Powerwash) on the device."

This approach removes all user-specific data, including files and settings, while ensuring that the

device automatically re-enrolls upon reboot, maintaining management and security.

Objectives:

Securely reassign ChromeOS devices.

Maintain enterprise management and policies.

Reference:

ChromeOS Device Reassignment Guide