CHROMEOS-ADMINSTRATOR practice question 9 of 25

Your organization is buying new ChromeOS devices to replace older devices. You are receiving these devices and need to dispose of them responsibly. What should you do to each of these devices before disposing of them?

Full set: 117 questions
Answer options
A: Deprovision the devices Correct answer
B: Factory reset the devices
C: Suspend the devices
D: Disable the devices
Correct Answer:
A. Deprovision the devices
Explanation

Deprovisioning is the correct and required action before disposing of a managed ChromeOS device. This process removes the device from the organization's management in the Google Admin console, which also wipes all device policies and data. Crucially, deprovisioning releases the perpetual license associated with the device, allowing it to be used for another device in the fleet. This is the final administrative step for a device's lifecycle within an organization before it is sold, donated, recycled, or retired.

Why Incorrect

A factory reset (Powerwash) only wipes local data; it does not remove the device from management or release its license. Suspending a device is a temporary state that stops policy syncs but keeps the device managed and consuming a license. Disabling a device renders it unusable and is intended for lost or stolen devices, not for end-of-life disposal.

References

1. Google Chrome Enterprise and Education Help. (n.d.). Repair, repurpose, or retire ChromeOS devices. Retrieved from https://support.google.com/chrome/a/answer/3523633. The section "Retire devices" states, "If you're retiring devices from your organization, you should deprovision them... Deprovisioning removes all policies from the device and you can no longer manage it."

2. Google Chrome Enterprise and Education Help. (n.d.). Manage ChromeOS devices. Retrieved from https://support.google.com/chrome/a/answer/1289314. The article details the deprovisioning process, stating it's for when you want to "remove a device from your fleet for resale or donation."

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