Which two standard capabilities are available when executing a promotion check in the field?

During a promotion check task, a field representative's primary goal is to verify the execution and compliance of a promotion at a retail store. The Consumer Goods Cloud mobile application provides standard capabilities to support this. The rep can view a list of all products included in the promotion to ensure they are correctly displayed and available. Additionally, the application allows the rep to capture photos of the promotion display, which serves as visual evidence of compliance or non-compliance. These two functions are fundamental to the in-store auditing process for promotions.

B. Marking the promotion as complete: A promotion check is a single task during a visit; it does not alter the status of the overall promotion, which may run for weeks or months.

D. Changing the promotion planning dates: Modifying promotion dates is a strategic planning function typically performed by a Key Account Manager or planner, not a field rep during execution.

E. Changing the discounts on the products included in the promotion: Altering financial details like discounts is a back-office planning and management function, not a capability available to a field rep in the store.

1. Salesforce Help, Consumer Goods Cloud Documentation, "Execute a Promotion Check": This document explicitly states the process for a field rep. It notes, "On the Promotion Check page, you can see the promotion description, the products included in the promotion, and the promotion channel." It also instructs, "To capture an image of the promotion, tap [the camera icon]." This directly supports answers A and C.

2. Salesforce Trailhead, "Visit Execution in Consumer Goods Cloud" module, "Perform In-Store Audits" unit: This educational module describes the role of a field rep. In the context of a promotion check, it details the rep's actions: "...he checks whether the NTO branding is visible, the discounted price is correct, and the products are placed on the correct shelves. He also takes a picture of the promotion display." This confirms the ability to view product details (to check placement) and take photos.