Which of the following is the area of concern to logistics?

Logistics management is the part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information to meet customer requirements. This definition inherently includes managing inventory (storage), coordinating transportation (flow), and achieving the ultimate goal of satisfying customer service standards, such as order fulfillment and on-time delivery. Therefore, all three are integral areas of concern for logistics.

A. Inventory: This is an incomplete answer. While a core component, logistics also encompasses transportation and customer service.

B. Transportation: This is an incomplete answer. It is a critical activity, but logistics also involves inventory management and customer service.

C. Customer service: This is an incomplete answer. It is a primary objective of logistics, which is achieved through managing inventory and transportation.

1. Council of Supply Chain Management Professionals (CSCMP). CSCMP's Glossary of Supply Chain and Logistics Terms. The official definition of Logistics Management states it is the process of planning

implementing

and controlling procedures for the efficient and effective transportation and storage of goods including services

and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements. This explicitly links transportation

storage (inventory)

and customer requirements. (Available at cscmp.org)

2. Coyle

J. J.

Langley

C. J.

Novack

R. A.

& Gibson

B. (2016). Supply Chain Management: A Logistics Perspective (10th ed.). Cengage Learning. Chapter 1

"Supply Chain and Logistics: An Overview

" details the key activities in logistics

which include transportation

inventory management

and their direct impact on customer service levels.

3. MIT OpenCourseWare. 1.260J / 15.770J / ESD.260J Logistics and Supply Chain Management

Fall 2004. Course materials consistently present logistics as an integrated system managing inventory

transportation

and information flows to meet service goals. (Available at ocw.mit.edu)