CRCM practice question 1 of 35

Debt collectors acquiring location information from a third party:

Answer options

A: Must identify themselves and, if expressly asked, must identify their employer

B: Must state that the call is to confirm or correct location information

C: Once location information is received, may not communicate with the third party again unless the person asks the debt collector to or the debt collector reasonably believes the earlier response was erroneous or incomplete and that person now has correct or complete location information

D: All of these Correct answer

Correct Answer:

D. All of these

Explanation

The Fair Debt Collection Practices Act (FDCPA), as implemented by Regulation F, outlines specific rules for acquiring a consumer's location information from a third party. A debt collector must identify themselves, state the call's purpose is to confirm or correct location information, and only identify their employer if asked. Furthermore, after obtaining the information, the collector is prohibited from contacting that third party again unless specific conditions are met, such as believing the initial information was erroneous and the third party now has correct information. All three statements (A, B, and C) accurately reflect these requirements.

Why Incorrect

A: This is a correct statement, but it is not the only correct one; B and C are also correct requirements. B: This is a correct statement, but it is not the only correct one; A and C are also correct requirements. C: This is a correct statement, but it is not the only correct one; A and B are also correct requirements.

References

1. Consumer Financial Protection Bureau. (2021). Debt Collection Practices (Regulation F). 12 C.F.R. § 1006.10. Retrieved from https://www.consumerfinance.gov/rules-policy/regulations/1006/10/

2. U.S. Congress. (1977). Fair Debt Collection Practices Act. 15 U.S.C. § 1692b.

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