CRT-403 practice question 29 of 35

The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours. Which…

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The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours. Which two automation processes should be used to accomplish this? Choose 2 answers
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Question 29 of 35

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