An OpenManage Enterprise appliance is configured with two NICs to connect to multiple networks. When trying to add a firmware catalog on a file share…

The issue described is likely due to the OpenManage Enterprise (OME) appliance’s limitation in

resolving DNS names through its secondary network interface. Typically, an OME appliance is

configured to use its primary network interface for DNS name resolution. If a firmware catalog on a

file share is only accessible by IP address and not by name when using the secondary adapter, it

suggests that DNS queries are not being routed or resolved through the secondary interface.

This behavior can be attributed to the network configuration and DNS settings within the OME

appliance. In many systems, the primary NIC is set up with the necessary DNS configuration to

resolve domain names, while additional NICs may not have the same settings or may be intended for

different purposes, such as management or backup networks.

For more detailed information on configuring network settings and DNS resolution in OpenManage

Enterprise appliances, including how to manage multiple NICs, you can refer to the official Dell

documentation and support forums12.

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