When a Dell EMC PowerStore node powers up in service mode, what are the commands and sequence used from the appliance SSH client to restore the node back to normal?

To return a Dell EMC PowerStore node from service mode to its normal operational state, a two-step process is required. First, the service mode flag, also known as the rescue state, must be cleared. This is accomplished with the svcrescuestate clear command, which instructs the node not to enter service mode on its next boot. Second, the node must be rebooted for the change to take effect. The svcnode reboot command performs this restart, allowing the node to boot into normal mode. This specific sequence is the correct and required procedure.

A: svcrescuestate start is the command used to enter service mode, which is the opposite of the desired outcome. B: The command sequence is incorrect. The rescue state must be cleared before the node is restarted; shutting it down first is improper procedure. D: svcrescuestate normal is not a valid command. The correct argument to exit service mode is clear.

1. Dell PowerStore Service Scripts Reference Guide (Version 3.0)

Page 121

Section: svcrescuestate: This section details the svcrescuestate command. It explicitly states that the clear argument "Clears the rescue reason

so that the node boots into normal mode on the next reboot."

Page 118

Section: svcnode: This section describes the svcnode command

which includes the reboot subcommand used to restart the node.

2. Dell PowerStore Command Line Interface Reference Guide (Version 3.0)

Page 161

Section: svcrescuestate: Confirms that svcrescuestate clear is the command to clear the service mode state

enabling a normal boot.

3. Dell Technologies Knowledge Base Article 000131187

"PowerStore: How to place a node into Service Mode"

Section: "How to take a node out of Service Mode": This official procedure document explicitly lists the required steps in the correct order: 1. Run svcrescuestate clear. 2. Run svcnode reboot.