Universal Containers (UC) has implemented a master data management strategy, which uses a central system of truth, to ensure the entire company has…

Having each system pull the record changes from Salesforce using change data capture (option D) is

the correct solution for ensuring all systems using customer data are kept up to date, as it allows the

systems to subscribe to real-time events from Salesforce and receive notifications when customer

records are created, updated, deleted, or undeleted. Sending customer data nightly to the system of

truth in a scheduled batch job (option A) or sending customer record changes from Salesforce to each

system in a nightly batch job (option B) are not good solutions, as they may cause data latency and

inconsistency, and they do not provide real-time updates. Sending customer record changes from

Salesforce to the system of truth in real time (option C) is also not a good solution, as it does not

address how the other systems will receive the updates from the system of truth.