Cumulus Financial wants its service agents to view a display of all cases associated with a Unified Individual on a contact record. Which two…

To meet this requirement, two components are necessary: a method to retrieve the unified profile data from Data Cloud and a user interface element to display it on the Contact record page. The Profile API is specifically designed to fetch a complete, unified profile, including related object data like cases, for a given Unified Individual. A Lightning Web Component (LWC) is the modern, standard framework for building custom user interface components that can be placed on a Lightning record page to display data retrieved from an API call.

A. A Data Action is used to trigger an outbound process from Data Cloud to another system, not to pull data into Salesforce CRM for display.

D. While the Query API can retrieve data from Data Cloud DMOs, the Profile API is optimized and specifically designed for fetching the complete unified profile view.

1. Salesforce Developer Documentation, Profile API. "Use the Profile API to query for a Unified Individual and its associated contact points and related profile information." This confirms its purpose for retrieving the unified view needed for the LWC.

2. Salesforce Help, Data Cloud Related Lists and Profile Search. "To show Data Cloud data in your Salesforce org, create a Lightning Web Component (LWC)." This explicitly states that an LWC is the tool for displaying Data Cloud data within the Salesforce UI.

3. Salesforce Developer Documentation, Connect to Data Cloud APIs. This guide provides context on using the various APIs (Profile and Query) and often shows them in the context of being called from components like LWCs.