Which fields on a Customer record should a user set up to use Electronic Funds Transfer (EFT) for customer payments? (Choose two.)

To configure a customer for Electronic Funds Transfer (EFT) payments, specifically Direct Debit, a user must perform two key setup steps on the Customer record. First, the Direct Debit checkbox, located on the Financial subtab, must be enabled. This action flags the customer as eligible for direct debit collections. Second, the user must add the customer's bank account information to the Bank Payment Details sublist and select the appropriate Payment File Format. This format is a template that dictates the structure of the file sent to the bank for processing the payment, ensuring compliance with the bank's requirements.

B. Routing Number: This is a required data point within the customer's bank details sub-record, but it is not a configuration field that enables or defines the EFT process itself.
C. Bank Account Payment Description: This field is used for descriptive purposes on payment transactions, not for the initial setup of the customer's master record for EFT eligibility.
D. Bank Name: Similar to the routing number, this is an informational field within the bank details sub-record, not a primary setting that configures the EFT functionality.

1. NetSuite Help Center, SuiteAnswers: Setting Up Customer Records for Direct Debit. Document ID: 38682. This article explicitly states the required steps: "Go to the customer record... On the Financial subtab, check the Direct Debit box... On the Bank Payment Details subtab, enter the customer's bank account details... In the Payment File Format field, select the appropriate file format for the customer's bank."

2. NetSuite Help Center, SuiteAnswers: Electronic Bank Payments. Document ID: 98883. This document provides an overview of the module and outlines the setup process, which includes configuring entity records (customers and vendors) with their specific bank details and payment file formats. It reinforces that both enabling the feature on the entity and assigning a file format are critical setup steps.