A user needs to generate a QKView to upload to iHealth to determine any issues with upgrading TMOS. Where can the user generate the QKView in the…

A QKView file is the primary diagnostic data file used by F5 Support and the iHealth diagnostic portal. It contains a snapshot of the BIG-IP system's configuration files, logs, and command outputs. This file is generated from the System > Support page in the Configuration Utility. On this page, an administrator can click "New Support Snapshot" to create a new QKView file, which can then be downloaded and uploaded to F5 iHealth for analysis.

A. System > Software Management is for installing and managing TMOS software versions, not for generating diagnostic files.

B. System > Archives is for creating and restoring UCS configuration backups, which are distinct from QKView diagnostic files.

C. System > Configuration is a parent menu for device, network, and user settings, not for support data generation.

1. F5 Networks. (2023). K12878: Generating BIG-IP diagnostic data using the qkview utility. F5 Support. "To generate a QKView file from the Configuration utility, perform the following procedure: 1. Log in to the Configuration utility. 2. Go to System > Support."

2. F5 Networks. (2021). BIG-IP System: Administration. Chapter: Working with BIG-IP System Support Information. "You can use the BIG-IP Configuration utility to generate and download a QKView file... On the Main tab, click System > Support."

3. F5 Networks. (2024). Welcome to F5 iHealth. F5 iHealth Portal. The primary instruction for users is to "Generate a QKView from your BIG-IP device (System > Support) and upload it here."