GCP-GC-ADM practice question 6 of 15
A Queue is configured for Standard ACD routing and Disregard skills, next agent for the Evaluation Method. What agent property is used to determine…
Choose your answer, then check it against the explanation.
A Queue is configured for Standard ACD routing and Disregard skills, next agent for the Evaluation
Method. What agent property is used to determine the next available agent?
Question 6 of 15
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