Those people who have a interest in the outputs of a process are known as _____________________.

Stakeholders are defined as individuals, groups, or organizations that have an interest in or are impacted by the execution and outputs of a process. In Lean Six Sigma methodology, stakeholders encompass internal and external entities, including customers, suppliers, process owners, employees, and management.

B. Senior management represents a specific subset of internal leadership, not the full spectrum of entities interested in process outputs.

C. Co-workers represent internal peers involved in process execution, constituting only a narrow group of overall stakeholders.

D. Process owners are individuals with specific authority to manage and improve a process, rather than the general set of output-interested parties.

1. Evans, J. R., & Lindsay, W. M. (2017). Managing for Quality and Performance Excellence (10th ed.). Cengage Learning. Chapter 3: Customer Focus, pp. 102–106.

2. ISO 9000:2015 Quality management systems — Fundamentals and vocabulary, Section 3.2.3 "Interested party / Stakeholder".