ISO-IEC-27001-LEAD-IMPLEMENTER practice question 16 of 35
Scenario 9: CoreBit Systems CoreBit Systems, with its headquarters m San Francisco, specializes in information and communication technology (ICT)…
Choose your answer, then check it against the explanation.
Scenario 9: CoreBit Systems
CoreBit Systems, with its headquarters m San Francisco, specializes in information and
communication technology (ICT) solutions, its clientele primarily includes data communication
enterprises and network operators. The company's core objective is to enable its clients a smooth
transition into multi-service providers, aligning their operations with the complex demands of the
digital landscape.
Recently. John, the internal auditor of CoreBit Systems, conducted an internal audit which uncovered
nonconformities related to their monitoring procedures and system vulnerabilities, in response to
the identified nonconformities. CoreBit Systems decided to employ a comprehensive problem-
solving approach to solve these issues systematically. The method encompasses a team-oriented
approach, aiming to identify, correct, and eliminate the root causes of issues. This approach involves
several steps. First, establish a group of experts with deep knowledge of processes and controls.
Next, break down the nonconformity into measurable components and implement interim
containment measures. Then, identify potential root causes and select and verify permanent
corrective actions. Finally, put those actions into practice, validate them, take steps to prevent
recurrence, and recognize and acknowledge the team's efforts.
Following the analysis of the root cause of the nonconformities, CoreBit Systems's ISMS project
manager. Julia, developed a list of potential actions to address the identified nonconformities. Julia
carefully evaluated the list to ensure that each action would effectively eliminate the root cause of
the respective nonconformity. While assessing potential corrective action for addressing a
nonconformity, Julia identified the issue as significant and assessed a high likelihood of its
reoccurrence Consequently, she chose to implement temporary corrective actions. Afterward. Julia
combined all the nonconformities Into a single action plan and sought approval from the top
management.
The submitted action plan was written as follows:
A new version of the access control policy will be established and new restrictions will be created to
ensure that network access is effectively managed and monitored by the Information and
Communication Technology (ICT) Department.
However. Julia's submitted action plan was not approved by top management The reason cited was
that a general action plan meant to address all nonconformities was deemed unacceptable.
Consequently, Julia revised the action plan and submitted separate ones for approval Unfortunately,
Julia did not adhere to the organization's specified deadline for submission, resulting in a delay in the
corrective action process, and notably, the revised action plans lacked a defined schedule for
execution.
Julia, the ISMS project manager, developed a combined action plan for all nonconformities. However,
it was rejected, revised, and resubmitted late—without defined execution schedules.
Did CoreBit Systems have a plan in place to implement permanent corrective action to address the
identified nonconformities?
Question 16 of 35
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