An employee caught with offense of abusing the internet, such as P2P file sharing or video/audio streaming, will not receive a warning for committing…

The statement is false. The ISO 27001 standard, specifically through its control on the disciplinary process, mandates that an organization must define and implement a formal process to take action against individuals who violate information security policies. However, the standard does not prescribe the specific steps or severity of this process. The nature of the disciplinary action—whether it is an immediate formal incident report (IR) or a preliminary warning—is determined by the organization's own internal policies, risk appetite, the severity of the breach, and applicable legal or regulatory requirements. A graduated response, starting with a warning for minor first-time offenses, is a common and perfectly compliant approach.

A. True: This is incorrect because it presents a specific, rigid disciplinary action as a universal mandate of the ISO 27001 standard. The standard provides a framework, not a detailed, one-size-fits-all set of procedural rules.

1. ISO/IEC 27001:2022, Information security, cybersecurity and privacy protection — Information security management systems — Requirements.

Reference: Annex A, Control A.6.6 "Disciplinary process".

Content: The control states, "A disciplinary process shall be defined and implemented to take action against individuals who have committed an information security policy violation." This requires the existence of a process but does not dictate its specific outcomes (e.g., warning vs. immediate formal action).

2. ISO/IEC 27002:2022, Information security, cybersecurity and privacy protection — Information security controls.

Reference: Section 6.6 "Disciplinary process".

Content: The implementation guidance for this control advises that the disciplinary process should ensure individuals are treated fairly and consistently. It suggests the process should be "commensurate with the nature of the violation," implying that different violations can have different consequences. This supports a graduated response system rather than a single, rigid penalty.

3. Calder, A., & Watkins, S. (2019). IT Governance: An International Guide to Data Security and ISO 27001/ISO 27002 (7th ed.). Kogan Page.

Reference: Chapter 14, Human Resources Security.

Content: This guide explains that the disciplinary process should be formalized and communicated to all employees. It emphasizes that actions taken should be appropriate to the impact of the security breach, reinforcing that not all violations warrant the same level of response. The organization defines what is "appropriate."