Which of the following principles should be followed when introducing a test tool into an organization? (i) Assessing organizational maturity to…

Assessing organizational maturity (i) is very important when deciding whether to introduce a test

tool, as implementing a tool in an immature test organization with poor processes is unlikely to

produce any benefits.

A quick return on the initial investment (ii) in a test tool is rare.

Having a requirement that a tool should be easy to use for untrained and unskilled testers (iii) is

generally a false hope. This is comparable with expecting someone who has never driven a car to be

able to drive safely and effectively.

Agreeing requirements before evaluating tools (iv) is essential. Not to do so would be comparable

with building and testing a system without requirements.

In conclusion, (i) and (iv) are good principles to follow when introducing a tool and (ii) and (iii) are

not.