Which process includes sending out notifications?

The 'event handling' process is the operational part of the monitoring and event management practice. Its purpose is to detect, interpret, and act upon events. A key activity within this process is determining the appropriate response to a significant event. This response often includes generating and sending notifications to relevant stakeholders, such as technical support teams or service owners, to inform them of the event and trigger further action if necessary.

A. Monitoring planning is a preparatory process focused on deciding what to monitor and how, not on sending real-time notifications.
C. Monitoring and event management review is a process for assessing and improving the practice's effectiveness, not for operational event response.
D. Establishing and maintaining approaches is a strategic process for designing the overall monitoring framework, not for handling individual events.

- AXELOS. (2020). ITIL® 4 Specialist: Monitor, Support and Fulfil. TSO (The Stationery Office). Section 3.1.1, The description of the 'Event handling' process states its purpose is to "ensure that events are detected, interpreted, and, if needed, acted upon," with "stakeholder notifications" listed as a key output.