Which of the following external stakeholders can use their power to influence organizations to improve their environmental performance? Select all that apply.

External stakeholders wield influence over environmental performance: •
B. Customers: Drive demand for sustainable products, pressuring greener supply chains. •
C. Pressure Groups: Lobby and protest to enforce eco-friendly practices. •
D. The Media: Expose poor performance or praise green efforts, shaping reputation. •
A. Colleagues: Internal, not external, stakeholders, so excluded. The CIPS L3M6 module emphasizes these external forces in LO2, as they shape procurement and logistics strategies significantly.
Reference: CIPS L3M6 Study Guide, LO2 – External Stakeholders, Section on Influence Dynamics. ________________________________________