L5M3 practice question 12 of 25
What is the first stage in conflict resolution?
Full set: 120 questionsCorrect Answer:
C. identify the nature and source of the conflict
Explanation
The first stage is 'identify the nature and source of the conflict'. Stage 2 is assess the impact of the breach, stage 3 is look at remedies available and stage 4 is agree on a way forward and type of conflict resolution. These stages are explained on p.62 of the study guide.
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