Microsoft certification preparation
MB-240 Practice Questions
Practice exam-style questions, check your answers, and review explanations and source references where they are available.
- Exam
- MB-240
- Provider
- Microsoft
- Full set
- 215 questions
- Last Update Check
Dive into our fully updated and stable MB-240 exam simulator, featuring all the latest exam questions added this week. Our preparation tool is more than just a study aid; it is a strategic advantage. We craft our free MB-240 practice questions to perfectly reflect the domains and difficulty of the actual exam. Our detailed answer explanations clarify the why behind each choice, reinforcing key concepts. Use this free practice quiz to pinpoint which areas you need to focus your study on.
You are implementing Microsoft Dynamics 365 Field Service.
The customer wants to use the system to capture changes in various system readings when a
technician is onsite servicing an asset.
What should you recommend?
Question 1 discussion
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You are a field service technician. You need to supply a fan belt for a compressor at a customer site.
When checking the stock in your van. you realize your fan belt inventory is showing 0.
You need to initiate a transfer from the stock at the home office.
Which two fields must you use to complete the transfer of stock? Each correct answer presents part
of the solution.
NOTE: Each correct selection is worth one point.
Question 2 discussion
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Your organization uses Microsoft Dynamics 365 Connected Field Service with Microsoft Azure loT Hub
to manage its loT devices.
The device management team reports an issue where they are unable to register devices since the
start of their day.
You need to troubleshoot this issue.
What are the two main reasons for this issue? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Question 3 discussion
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You need to add a control to display the required information for all assets to the custom page.
Which control should you use?
Question 4 discussion
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You are managing your organization's assets.
You need to give your organization's technicians better visibility on their locations in order to reduce
travel time and time spent searching for the asset when the technicians arrive on site.
How should you structure the system to manage this request?
Question 5 discussion
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As part of the Microsoft Dynamics 365 Field Service implementation, your company wants to track
the time that technicians spend on work orders and other scenarios. The company wants to be able
to report on utilization and billing.
You need to advise on the ways time entries can be created in Field Service.
What are three possible ways? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point
Question 6 discussion
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You implemented Microsoft Dynamics 365 Field Service for an electronics company.
The technician reports that they are unable to view the customer asset hierarchy and the functional
location at the customer s location.
• While setting up the Dynamics 365 Field Service mobile app, you assigned the Field Service
Resource security role to a technician.
• While working at the customer site, there were some internet connectivity issues and so the
technician had to work offline.
Why was the technician unable to view customer asset hierarchy and functional location?
Question 7 discussion
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You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for
optimization of the schedule.
You notice that, for certain customers, Work Orders are being generated without service tasks,
products, or services, when they should have them documented from the Agreement.
Which two of the following should you troubleshoot? Each correct answer presents part of the
solution.
Question 8 discussion
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You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.
One of your customers, Adventure Works, does not want one of your resources to be scheduled to
workorders going forward. The resource must be able to be scheduled for other accounts.
How can you achieve this goal?
Question 9 discussion
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Contoso has asked that you create several work order types to meet their Requirements and Planned
Changes.
Of the many work order types requested, which three should you create? Each correct answer
presents a complete solution.
NOTE: Each correct selection is worth one point.
Question 10 discussion
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Question 1 of 10
Source context
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