What is the first step an Admin should take after being notified that an employee will be terminated?

The first and most critical step in the employee termination process is to immediately secure company assets and data. Removing the employee's system access is the primary action to mitigate security risks, such as unauthorized data access, modification, or theft. This action should precede all other administrative tasks, including inactivating or modifying the employee record, to ensure that the departing employee can no longer interact with any internal systems once the termination process has been initiated.

A. Deleting the Employee record is incorrect because it permanently removes historical data required for auditing, payroll, and legal compliance.
B. Inactivating the Employee record is a necessary step, but it should be performed after system access has been revoked to ensure security is the top priority.
C. Changing the Employee's password is an insufficient measure as it may not terminate existing active sessions or revoke access granted through other mechanisms like API keys.

1. Oracle NetSuite Help Center, SuiteAnswers. "Terminating an Employee," Answer ID: 9915. The official documentation states, "When you terminate an employee, you should first remove the employee's access to NetSuite. This action prevents the person from logging in to your NetSuite account." This document then lists subsequent steps, such as marking the employee record as inactive.

2. Oracle University. NetSuite: Administrator Fundamentals (N16300GC10) Student Guide. In the module on "Users and Roles," the standard procedure for employee offboarding emphasizes security. The guide instructs that the immediate action upon termination is to disable the user's login credentials and revoke all role-based access to secure the system.