NCA-V6-10 practice question 11 of 15

An administrator wants to collect log files that have been requested by Nutanix Support. From which Prism Element dashboard can this be accomplished?

Full set: 52 questions

Domain Health Monitoring and Alerts

Answer options
A: Settings
B: Alerts
C: Health Correct answer
D: Analysis
Correct Answer:
C. Health
Explanation

The Prism Element Health dashboard is the centralized location for monitoring the overall health of the Nutanix cluster and performing diagnostic actions. To collect log files for Nutanix Support, an administrator navigates to this dashboard. From the "Actions" drop-down menu on the Health page, the administrator can select "Collect Logs". This action initiates the Logbay service, which gathers the necessary logs from the specified nodes and time range into a bundle for troubleshooting purposes.

Why Incorrect

A. Settings: The Settings dashboard is used for cluster-level configuration, such as networking, licensing, and alert policies, not for diagnostic log collection.
B. Alerts: The Alerts dashboard is for viewing and managing system-generated alerts and events, but it does not contain the tool to collect log bundles.
D. Analysis: The Analysis dashboard is dedicated to performance monitoring, allowing administrators to view metrics and create charts, not for gathering system logs.

References

1. Nutanix Prism Web Console Guide v6.5: In the "Health Monitoring" chapter, the "Health Dashboard" section describes the available actions. It states, "The Actions drop-down menu allows you to run checks, collect logs, or create a support case." This confirms the "Collect Logs" function is located on the Health dashboard.

2. Nutanix University: Nutanix Certified Associate (NCA) 6.5 Study Guide: In Module 3, "Managing the Nutanix Cluster," the section on "Health Monitoring" details the functionalities of the Health dashboard, explicitly including the ability to run NCC checks and collect logs for support cases via the Actions menu.

3. Nutanix Support & Insights: KB-3094 - NCC & Logbay Guide: This knowledge base article details log collection methods. In the section for "Collecting logs through Prism," it specifies the procedure: "In Prism, go to the Health page. From the Actions drop-down menu, select Collect Logs."

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