An administrator is experiencing issues with NDB and some of its operations. A case has been logged with Nutanix Support and a request has been made…

When an administrator experiences issues with NDB and Nutanix Support requests a diagnostics

bundle, it can be generated from two valid locations. The NDB GUI provides an option under the

administration or support section to create and download the bundle, offering a user-friendly

interface. Alternatively, the NDB CLI allows generation via specific commands (e.g., era diagnostics

collect), providing a scriptable approach. Both methods are supported for troubleshooting and

support purposes.

Option A (Prism Central GUI) is incorrect because diagnostics for NDB are managed within NDB

interfaces, not Prism Central.

Option B (Prism Element GUI) is incorrect as Prism Element focuses on cluster management, not

NDB-specific diagnostics.

Option C (NDB GUI) is correct as it supports bundle generation via the UI.

Option D (NDB CLI) is correct as it supports bundle generation via command-line tools.

Reference:

Nutanix Database Service (NDB) User Guide, Chapter 6: Administering an NDB Environment, Section:

Generating Diagnostics Bundle

Nutanix Support & Insights, Knowledge Base Article: "Collecting NDB Diagnostics for Support"

Nutanix Certified Professional - Database Automation (NCP-DB) v6.5 Blueprint, Section 6: Administer

an NDB Environment