[Troubleshoot Nutanix Unified Storage] After configuring Smart DR, an administrator observes that a policy in the Policies tab is not visible within Prism Central (PC). What is the likely cause of this issue?

Prism Central (PC) acts as a centralized management plane for multiple Nutanix clusters, including Nutanix Objects clusters. For PC to display and manage resources from a specific cluster—such as Objects Smart DR policies—that cluster must first be registered with the PC instance. If an administrator configures a Smart DR policy on an Objects cluster that is not registered with the PC they are viewing, PC will have no knowledge of that policy, and it will not be visible in the UI. Both the source and destination Objects clusters must be registered with the same PC instance for proper Smart DR management.

User lacks permissions (RBAC): If the issue were permissions, the administrator likely wouldn't be able to see the Policies tab at all, rather than seeing the tab with a specific policy missing. Policy has no replication rules: An incomplete or empty policy would typically still be visible in the list, possibly with a warning or error status, not be completely absent. Prism Central version mismatch: A version incompatibility would likely cause broader UI failures or explicit error messages, not the silent disappearance of a single configuration item.

1. Nutanix Objects User Guide v4.4, "Data Protection with Smart DR > Prerequisites for Smart DR," page 101. The documentation states as a prerequisite: "Register both the source and destination Objects clusters with the same Prism Central instance."