Which statement is true about encrypted fields (such as Credit Card Number) in Saved Searches?

Due to the secure nature of encrypted fields, NetSuite restricts how they can be queried in Saved Searches to prevent data exposure and maintain performance. You can use encrypted fields as search criteria, but the available operators are limited. Typically, you can only use operators that perform an exact match, such as 'is' and 'is not'. This allows for specific record retrieval without performing complex, insecure, or computationally expensive operations like 'contains' or 'starts with' on the encrypted data.

A. Encrypted fields can only be displayed in their encrypted format. This is incorrect. Users with the appropriate permissions can view the decrypted (though often masked) values of encrypted fields in search results.
B. Encrypted fields cannot be included in Saved Search results. This is incorrect. Encrypted fields can be added as columns in the results of a Saved Search, and their values are visible to users with the necessary permissions.
C. Encrypted fields can be used as summary criteria. This is incorrect. Encrypted fields cannot be used for summary functions like Group, Sum, or Average because these aggregation operations are not supported on encrypted data strings.

1. NetSuite Help Center, SuiteAnswers. (2023). Encrypted Fields. Answer ID: 10195.

This document states, "You can search for specific values in encrypted fields. However, you can only use the 'is' and 'is not' operators in your search criteria." It also confirms that "To view encrypted field values in search results, you must have the appropriate permission." This directly supports the correct answer (D) and refutes options A and B.

2. NetSuite Help Center, SuiteAnswers. (2023). Searching Encrypted Customer Credit Card Numbers. Answer ID: 39781.

This article provides a specific example, noting that to search for a full credit card number, a user needs the "Credit Card Number" permission with a "Full" access level. It reinforces that searching is possible but restricted by permissions and functionality, aligning with the logic for option D.

3. NetSuite Help Center. (2023). Saved Search.

In the section "Defining Advanced Search Criteria," the documentation on search operators implicitly shows that complex operators for text matching or numerical comparison are not available for fields designated as encrypted, limiting them to direct equality checks. This supports the reasoning for option D.