A nonprofit organization needs to suspend a recurring donation for a donor who has requested a temporary break. Which Nonprofit Cloud invocable…

In Nonprofit Cloud, recurring donations are managed through Gift Commitment records, which have an associated Gift Commitment Schedule. The Pause Gift Commitment Schedule Action is an invocable action specifically designed to temporarily suspend the schedule of expected transactions for a recurring donation. This directly addresses the donor's request for a temporary break without canceling the entire commitment, allowing it to be resumed later.

A. The Close Gift Commitment Action would permanently terminate the recurring donation, which is not what the donor requested. The request was for a temporary suspension.

C. The Process Gift Entries Action is used for batch data entry to create new donation records from a staging object. It does not manage the status of existing recurring donations.

1. Salesforce Help. (2023). Manage and Process Donations in Fundraising: Pause a Gift Commitment. "To temporarily stop a gift commitment, pause its schedule... Use the Pause Gift Commitment Schedule action to pause a gift commitment."

2. Salesforce Developer Documentation. (2023). Nonprofit Cloud Developer Guide: Fundraising Actions. This guide lists and describes the available invocable actions, specifying that PauseGiftCommitmentSchedule is used to "Pause a gift commitment schedule."