You discover the ongoing use of the native Dropbox client in your organization. Although Dropbox is not a corporate-approved application, you do not…

The goal is to gain visibility into the native Dropbox client's traffic without blocking it. The most effective way to achieve this within the Netskope platform is to ensure the traffic is steered to the Netskope Security Cloud for inspection. A steering exception of the type "Destination Locations" allows an administrator to specifically target traffic destined for the Dropbox application. By creating this exception and ensuring the action is set to steer (e.g., "Tunnel"), the Netskope Client on user devices will be instructed to send all traffic from the native Dropbox client through the Netskope cloud. This provides the required visibility for policy enforcement and monitoring.

A. Changing the default action for all steering exceptions to Tunnel mode is overly broad and could have unintended consequences for other applications. The configuration should specifically target Dropbox.

B. This option directly contradicts the requirement "you do not want to prevent the use of Dropbox." Blocking the native client is not the stated goal; visibility is.

C. Removing Dropbox entries from the steering configuration would likely cause the Netskope Client to bypass Dropbox traffic, sending it directly to the internet and preventing any visibility.

1. Netskope Official Documentation

"Steering Configuration": This document outlines the methods for managing traffic steering. It specifies that "Destination Locations" is an exception type used to define rules for traffic going to specific applications

domains

or IP addresses. To ensure visibility for a specific app like Dropbox

an administrator would create an exception for it under this category. (Accessed via Netskope Support Portal

specific page: Settings > Security Cloud Platform > Steering Configuration > Exceptions Tab).

2. Netskope Official Documentation

"Add a Steering Exception": This guide details the process of creating exceptions. It states

"For Destination Locations

you can add domains

IP addresses

and predefined applications and categories." This confirms that creating a "Destination Locations" exception is the correct procedure for targeting a predefined application like Dropbox to control its steering behavior. (Accessed via Netskope Support Portal

specific page: Steering Configuration > Add a Steering Exception).