OMNISTUDIO-CONSULTANT practice question 5 of 25
A consultant must design a 360 view of the customer. The business requirements are: • A header card with account information (name, account number…
Choose your answer, then check it against the explanation.
A consultant must design a 360 view of the customer. The business requirements are:
• A header card with account information (name, account number, next billing date, invoice method)
• A list of related contacts (first name, last name, phone)
• All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is
necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers
Question 5 of 25
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