Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?

Job enrichment is a work design strategy that aims to increase worker motivation and satisfaction by enhancing a job's depth. It involves giving employees more responsibility, autonomy, and control over their work. This is achieved by incorporating tasks typically reserved for managers, such as planning, scheduling, and controlling their own work, which directly addresses the elements described in the question. This "vertical loading" of the job helps to minimize the monotony and repetitiveness of tasks by making the work more meaningful and challenging.

A. Job entitlement is an employee's belief that they are owed certain benefits or rewards, not a system for designing work.

C. Job rotation involves moving employees between different jobs of similar skill levels ("horizontal loading") to reduce boredom but does not typically add planning or scheduling responsibilities.

D. Job rating, or job evaluation, is a process used to determine the relative worth of jobs for compensation purposes, not to design the content of the work itself.

1. Heizer, J., Render, B., & Munson, C. (2020). Operations Management: Sustainability and Supply Chain Management (13th ed.). Pearson. Chapter 10, "Human Resources, Job Design, and Work Measurement," distinguishes job enrichment (vertical expansion) from job enlargement (horizontal expansion) and job rotation (p. 411).

2. Stevenson, W. J. (2021). Operations Management (14th ed.). McGraw-Hill. Chapter 7, "Work Design and Measurement," Section 7.1, "Job Design," describes job enrichment as increasing employee responsibility for planning and coordination.

3. Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7. This foundational paper on the Job Characteristics Model explains how factors like autonomy (planning/scheduling) enrich jobs.