PEGAPCDS86V1 practice question 12 of 15

A company wants to capture the sentiment of relevant Twitter messages to allow its customer service representatives to concentrate only on the…

Choose your answer, then check it against the explanation.

A company wants to capture the sentiment of relevant Twitter messages to allow its customer service representatives to concentrate only on the negative messages. Sentiment refers to the general attitude of the author towards a subject and can be____________.
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Question 12 of 15

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