PEGAPCSSA87V1 practice question 24 of 25
If a customer reports an issue with their order, an Investigation case is created. All investigation cases are higher priority than other case types…
Choose your answer, then check it against the explanation.
If a customer reports an issue with their order, an Investigation case is created. All investigation cases
are higher priority than other case types.
What configuration supports this requirement?
Question 24 of 25
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