PLAT-ADMN-301 practice question 14 of 30

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise…

Choose your answer, then check it against the explanation.

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted. Love you too jani Which feature should administrator configure in order to improve the case management process?
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Question 14 of 30

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