PLAT-ARCH-204 practice question 9 of 10

A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for its sales and support operations…

Choose your answer, then check it against the explanation.

A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for its sales and support operations globally. The Manufacturer has the following security requirements: Internal users from each country have to be authenticated with their local active directory. Customers can create their own login or use Google login. Partners have to be authenticated through a central system which is to be determined. Internal users will have access to the central Enterprise Resource Planning (ERP) with their credentials maintained in the ERP system. Additional internal systems will be integrated with Salesforce for sales and support business processes. Which requirement should the integration architect evaluate while designing the integration needs of this project?

Answer options

Correct Answer:

Explanation

A third-party SSO solution is the most appropriate approach for this complex multi-authentication scenario. It can federate multiple identity providers (local Active Directories, social logins, partner systems) while providing centralized management and security. This solution addresses all stated requirements: supporting multiple Active Directory instances for different countries, enabling social login for customers, integrating with a future partner authentication system, and maintaining secure access to the ERP system.

Why Incorrect

A. Salesforce native authentication cannot federate with multiple Active Directory instances or integrate with external ERP credentials as required.

B. Building custom authentication for each country would be complex, costly, and difficult to maintain while lacking standard security features.

3. References:

1. Salesforce Identity and Access Management Guide, "Single Sign-On Implementation Guide," Section 3.2 - Federation Standards, pp. 15-18

2. Salesforce Architecture Design Guide, "Multi-Org Strategy and Identity Management," Chapter 4, pp. 42-45

3. Trailhead: "Identity and Access Management Architecture" module, Unit 3: Federation Patterns

4. Salesforce Platform Integration Patterns, "Authentication Patterns for Enterprise Integration," Section 2.4, pp. 28-31

5. Salesforce Security Implementation Guide, "Enterprise SSO Configuration," Chapter 5.3, pp. 67-70

References

1. Salesforce Identity Implementation Guide, “Third-Party Identity Provider and SSO Architecture,” pp. 20-23 (Winter ’24 release).

2. Salesforce External Identity & Customer Login Options, “Federation with Social and Enterprise IdPs,” p. 5 (Aug 2023 documentation).

Question 9 of 10

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