A developer examines data received from an external data source. The data is nested two levels down in the JSON structure. Which OmniStudio tool…

An Integration Procedure is a server-side process designed to retrieve, process, and manipulate data from multiple sources. When data from an external source has a complex, nested JSON structure, an Integration Procedure can be used to simplify it. It can use an HTTP Action to fetch the data and then a Response Action to restructure and trim the JSON payload. The Response Action allows a developer to map complex data paths to a simpler, flat structure in the final output, making it the appropriate tool for this task.

A. Data Mapper Transform: While a DataRaptor Transform is designed for data mapping, it is a component tool that is typically called by an Integration Procedure to perform the transformation. The Integration Procedure orchestrates the entire process.

B. HTTP Action Element: This element is used within an Integration Procedure to make the callout and retrieve the external data, but it does not have the capability to transform or simplify the data itself.

D. Guided Workflow: This is a general term for a user-facing process, typically an OmniScript. OmniScripts consume simplified data but are not the primary tool for complex, server-side data transformation.

1. Salesforce Help

OmniStudio Documentation

"Integration Procedure Response Action": "Use the Response Action to filter the data that an Integration Procedure returns

and to edit the response JSON... You can use the Response Action to trim the data from an action that precedes it in the Integration Procedure." This confirms the Integration Procedure's capability to simplify data structures directly.

2. Salesforce Help

OmniStudio Documentation

"Integration Procedures": "Integration Procedures can be called from an OmniScript

an Apex class

a REST API

and other OmniStudio tools. They run on the server

which enables faster performance... They can read data from Salesforce and from external systems (using REST API calls) and write data back to Salesforce." This establishes the Integration Procedure as the orchestrator for processes involving external data.

3. Trailhead

"OmniStudio Integration Procedures"

Unit: "Manipulate Data in an Integration Procedure": This unit provides examples of using the Response Action to control the JSON output of an Integration Procedure. It explicitly states

"Use a Response Action to return data from the Integration Procedure to the tool that called it... The Response Action sends the data in the specified JSON format." This demonstrates its function in restructuring data.