Which two of these options can a developer use to retrieve data from a Salesforce object? Choose 2 answers

A Data Mapper Extract Action is a declarative, server-side tool within OmniStudio used specifically to read data from one or more Salesforce objects. It allows developers to define complex queries, specify filters, and structure the output JSON without writing code.

The Lookup Input Element is an OmniScript UI component that retrieves a list of records from a specified Salesforce object based on user input. It enables users to search for and select a record, thereby retrieving data to populate the script. Both are valid methods for retrieving data from Salesforce within their respective contexts.

B. Data Mapper Post Action: This action executes a Data Mapper Load process. It is used to write or save data to Salesforce objects, not retrieve it.

D. Data Mapper Load Action: A Data Mapper of type 'Load' is explicitly configured to write data into Salesforce objects, performing create or update operations.

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1. Salesforce Help

OmniStudio Documentation: Data Mappers. This document outlines the three types of Data Mappers. In the "Data Mapper Interface Types" section

it specifies:

Extract: "Extracts data from Salesforce objects."

Load: "Writes data to Salesforce objects."

This directly supports that A is for retrieval and D is for writing data.

2. Salesforce Help

OmniStudio Documentation: OmniScript Lookup Element. This document describes the functionality of the Lookup element. Under the "Functionality" section

it states that the element "queries a Salesforce object and displays a list of fields

" confirming its role in data retrieval for user interaction.

3. Salesforce Trailhead: OmniStudio Data Mappers Module

Get to Know Data Mappers Unit. This unit clarifies the purpose of each Data Mapper type

stating

"An Extract Data Mapper reads Salesforce data and returns the results in a JSON format." It also states

"A Load Data Mapper writes data to Salesforce objects." This reinforces the distinction between retrieval (Extract) and writing (Load).