PMI-DASSM practice question 1 of 25

DA guidelines includes using design thinking. The primary advantage of design thinking is that:

Full set: 193 questions
Answer options
A: The team can focus on implementation while architects do design
B: It promotes customer empathy and appropriate solutions Correct answer
C: It provides good looking products
D: It provides out-of-the-box solutions for common problems
Correct Answer:
B. It promotes customer empathy and appropriate solutions
Explanation

Disciplined Agile adopts design thinking because its human-centered approach fosters deep customer empathy, enabling teams to craft solutions that truly meet user needs and context.

Why Incorrect

A. Separates design and implementation, conflicting with cross-functional DA teams.
C. Aesthetic appeal is secondary to user value.
D. Design thinking does not rely on pre-packaged answers; it discovers novel fit-for-purpose options.

References

1. PMI. “Choose Your WoW”, 2020, p. 90: “Design thinking…helps teams empathize with users to create appropriate solutions.”

2. Brown, T. “Design Thinking”, Harvard Business Review, 2008, p. 87-92 (design thinking emphasizes empathy and desirability). DOI:10.1007/s13398-014-0173-7.

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